Booqito Update: Shift planning, GTM integration and improved payments (Jun 20, 2025)

Hello from Booqito! We bring you another product update with features that significantly improve shift management, analytics and payment flexibility. We believe these features will please you and your team.

👥 Shift planning – more clarity in operations, happier team

Want a clear view of who is on which shift and who handled specific customers?

You can now assign a specific staff member to each booking — directly in the calendar. Thanks to a new filter, you can easily see unassigned orders and the shifts of specific people. Everything is clear, visually marked and easy to manage.

✅ Your benefits:

• A clear view of who is on duty when
• Faster operations management
• Ability to track reviews for specific staff members

🔧 How it works and where to enable it

The feature is disabled by default, so if you don’t activate it, nothing changes for you.

Activate it under Account Settings – Additional Features – enable shift planning.

After enabling, you can:

• Filter calendar bookings by staff
• Click “Assign staff” in the booking bubble
• Change or remove the assigned person in the order detail
• See who served the booking in the Reviews section

🔒 Permissions:

• Owner: can assign, change and delete
• Branch manager: can assign themselves where no one is yet, or remove themselves

📊 Google Tag Manager integration – measure what happens

Want to track customer behavior or run your own scripts directly in the widget?

You can now enter your GTM ID in the widget settings and Booqito will handle it — no additional intervention is needed.

✅ Your benefits:

• Conversion tracking, advanced analytics, marketing scripts
• Everything in one place, simple and secure

🔧 How to set it up

1. Go to Widget Settings
2. At the bottom of the popup, you’ll find a new GTM ID field
3. Enter your GTM ID and you’re done

💸 Payment updates – more flexible solutions for complex situations

📱 QR code payment now until midnight

Do customers sometimes pay after they leave? It’s now possible to complete payment via QR code (in the reservation detail) on-site even after the activity — until midnight the same day (as long as the order is not closed and paid out).

✅ Your benefits:

• More time to finalize payments
• Fewer complications with delayed payments

🎟 Paying with a gift voucher after booking

Did the customer not use a voucher during booking but brought it on-site?

You can now click “Add ext. voucher” in the order detail and enter the code. The system recalculates everything and immediately adjusts the commission.

✅ Your benefits:

• Flexible response to on-site situations
• Correct allocation of revenue and commission depending on the payment type

🔧 And other improvements you’ll appreciate

• 🗓 “Today” button in the booking calendar takes you back to the current date anytime
• 🔐 Remember login — stay logged in for up to 30 days if you check the box at login
• 📨 Marketing consent review — see clearly who agrees to receive your communications
• 📥 Improved order export — now including reservation language and additional customer details (e.g., team name, location note, etc.)

🚀 What does it mean for you?

Shift planning:

• Better team organization and overview of shifts
• Tracking performance of individual employees
• Faster issue resolution with specific bookings

Google Tag Manager:

• Advanced analytics and conversion tracking
• Flexible marketing campaigns directly in the widget
• Secure integration without the need for technical changes

Payments:

• More flexibility in handling payment situations
• Better customer experience with the possibility of later payment
• Correct accounting of commissions and revenues

🔧 What needs to be done?

Shift planning: The feature is disabled by default. Activate it under Account Settings → Additional Features.

Google Tag Manager: Just enter your GTM ID in the widget settings.

Payments: All improvements are already active.

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Thanks for being with us.

Booqito Team